Terms and Conditions for VOjas Adventures:
- Booking and Payment:
- Booking confirmation for adventure hikes is subject to availability and must be made in advance.
- Full payment is required at the time of booking to secure your spot.
- Payments are non-refundable unless otherwise specified in our cancellation policy.
- Cancellation Policy:
- Cancellations made by participants:
- Refunds will be issued according to the following schedule:
- More than 30 days before the scheduled hike: Full refund minus any non-refundable fees.
- 15-30 days before the scheduled hike: 50% refund.
- Less than 15 days before the scheduled hike: No refund.
- Cancellations made by VOjas Adventures:
- In the event of unforeseen circumstances or safety concerns, VOjas Adventures reserves the right to cancel or reschedule hikes. Participants will be offered alternative dates or a full refund.
- Participant Responsibilities:
- Participants are responsible for their own safety during the hike and must follow the instructions of the guides at all times.
- Participants must inform VOjas Adventures of any medical conditions, allergies, or dietary restrictions that may affect their participation.
- Participants are responsible for ensuring they are physically fit and adequately prepared for the hike, including appropriate clothing, footwear, and equipment.
- Liability and Waiver:
- Participation in adventure hikes involves inherent risks, including but not limited to slips, falls, and encounters with wildlife.
- Participants are required to sign a liability waiver before participating in any hike with VOjas Adventures, acknowledging and accepting these risks.
- VOjas Adventures and its guides will take all reasonable precautions to ensure participant safety but cannot be held liable for any accidents, injuries, or losses that may occur during the hike.
- Weather and Environmental Conditions:
- Hikes are subject to weather and environmental conditions, which may affect the itinerary or require adjustments for safety reasons.
- VOjas Adventures reserves the right to modify or cancel hikes in response to adverse weather or environmental conditions.
- Equipment Rental:
- Participants may rent hiking equipment from VOjas Adventures, subject to availability and additional charges.
- Participants are responsible for the care and safe return of rented equipment. Any damage or loss will be subject to repair or replacement fees.
- Privacy Policy:
- VOjas Adventures respects the privacy of its customers and will not share personal information with third parties without consent, except as required by law.
- Code of Conduct:
- Participants are expected to conduct themselves in a respectful and responsible manner towards guides, fellow participants, and the environment.
- Any behavior deemed disruptive, disrespectful, or unsafe may result in removal from the hike without refund.
By booking a hike with VOjas Adventures, participants agree to abide by these terms and conditions. VOjas Adventures reserves the right to update or modify these terms and conditions at any time.