Privacy Policy for VOjas Adventures:
At VOjas Adventures, we are committed to protecting the privacy and security of our customers' personal information. This Privacy Policy outlines how we collect, use, disclose, and protect the information we gather from our customers.
- Information We Collect:
- Personal Information: We may collect personal information such as name, contact details, billing information, and other relevant details necessary for booking and managing adventure hikes.
- Payment Information: When processing payments for bookings, we may collect payment card details or other financial information. This information is securely processed and not stored by us.
- Communication: We may collect information from communications with customers, including inquiries, feedback, and requests for assistance.
- How We Use Information:
- Booking and Reservations: We use customer information to process bookings, manage reservations, and communicate essential details about adventure hikes.
- Customer Support: We may use personal information to provide customer support, address inquiries, and resolve issues related to bookings or experiences.
- Marketing and Promotions: With consent, we may use customer information to send promotional materials, updates, and special offers about VOjas Adventures and our services.
- Internal Operations: We may use information for internal purposes such as data analysis, improving our services, and enhancing the customer experience.
- Information Sharing and Disclosure:
- Third-Party Service Providers: We may share personal information with trusted third-party service providers who assist us in operating our business, processing payments, or delivering services.
- Legal Compliance: We may disclose personal information when required by law or in response to valid legal requests, such as court orders or government inquiries.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, customer information may be transferred as part of the transaction.
- Data Security:
- We employ industry-standard security measures to protect customer information from unauthorized access, disclosure, alteration, or destruction.
- All payment transactions are processed securely using encrypted technology, and we do not store payment card details on our servers.
- Data Retention:
- We retain customer information for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law.
- Customers may request the deletion of their personal information from our records, subject to any legal obligations or legitimate business interests.
- Customer Rights:
- Customers have the right to access, correct, or delete their personal information held by VOjas Adventures.
- Customers can opt out of receiving marketing communications at any time by following the unsubscribe instructions provided in promotional emails.
- Changes to this Privacy Policy:
- We may update or revise this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on our website, and customers will be notified of significant changes.
By booking a hike with VOjas Adventures, customers agree to the terms of this Privacy Policy. If you have any questions or concerns about our privacy practices, please contact us